Dubai Landlord Hub is part of Tahani Real Estate Broker LLC. Advisory workflows are aligned with Dubai Land Department rules and RERA procedures; the service is private and is not affiliated with, endorsed by, or operated by Dubai Land Department.
Tahani Real Estate is licensed for Real Estate Buying & Selling Brokerage and Real Estate Management Supervision Services. Maintenance execution, MEP works, and chiller repairs are carried out by vetted, insured third-party technical contractors. Due diligence remains the owner’s responsibility, and Tahani Real Estate assumes no liability for third-party contractor actions or warranties.
verified_userAccredited Technical Tier
Standard Operating Tiers
Field Dispatch Protocols
Governed by Dubai Law No. (26) of 2007 Article (16) • Landlord Fiduciary Care
Tier 1 • Priority Red
Max ETA: 120 Min
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2-Hour Emergency SLA
Critical incident containment to safeguard asset integrity and prevent structural or water ingress damage.
ac_unitChiller / HVAC Total Outages
water_damageMajor Mainline Pipe Bursts
offline_boltDEWA Panel Ingress & Outages
Third-party emergency crewInstant Dispatch
Tier 2 • Routine Works
24 to 48 Hr Scheduled
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Standard Work Orders
Routine corrective repairs and preventative facility oversight to maintain maximum tenant satisfaction and yields.
Streamlined delegation for swift minor repairs versus rigorous financial oversight on major capital outlays.
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Sub-AED 500 Auto-Execution
Immediate pre-authorized dispatch to avoid tenant friction and escalations.
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Above AED 500 Fiduciary Hold
Requires explicit owner quotation approval prior to work order execution.
Capital safeguard protocolOwner Sign-off
databaseSecure Intake Integration
Log Asset Dispatch Ticket
Submit issue telemetry straight to the Tahani Real Estate operational command center. Tickets are automatically synced into secure intake, assigned to a dedicated portfolio manager, and routed to licensed technical vendors.
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Automated Landlord Portfolio Audit
Matches building & unit to statutory tenancy contract.
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Vendor Quotation Routing
Generates comparative estimates if cost exceeds AED 500.
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Full Completion Certificate
Digital photographic sign-off logged to your owner ledger.
Active Operations Desk
98.4% On-Time SLA
1,420+ Dispatches in 2025
Mean Resolution Time:4.8 Hours
Escalation Matrix
Major Capital Repairs & Central Chillers
Under Dubai RERA Decree No. (43) of 2013 and standard lease practices, central HVAC compressors and primary distribution lines exceeding nominal maintenance thresholds belong to sovereign landlord responsibility. Our supervisors obtain minimum 2 accredited vendor estimates before executing out-of-pocket transactions.
verifiedAccredited Vendor Directory Only
Developer Defects Liability (DLP)
New Handover Snagging Coordination
For properties within the initial 12-month handover warranty, our team interfaces directly with developer project teams (Emaar, Nakheel, Meraas, Omniyat) to enforce Developer Defect Liability obligations without eating into net operational rental cashflows.